Return Policy

Last updated: August 2026

    Please read carefully: MercalisGlobal.com is an advertising and media publishing website. We do not sell products, process payments, ship orders, or handle refunds ourselves. Returns and refunds for any product advertised on this site are handled entirely by the third-party merchant that processes your order.
  

1. Our Role

MercalisGlobal publishes editorial and promotional content that may reference or link to third-party products. When you click a link or button on this site to make a purchase, you are redirected to the checkout page of the applicable third-party merchant or manufacturer ("Merchant"). Your order, payment, and any subsequent return or refund request are completed and managed entirely by that Merchant — not by MercalisGlobal.

2. Where to Find the Actual Return Policy

Because MercalisGlobal is not the seller, we are not able to accept returns, issue refunds, or override a Merchant's return terms. The specific return window, conditions, and money-back guarantee (if any) that apply to your purchase are set entirely by the Merchant and are typically available:

On the Merchant's checkout or product page at the time of purchase
In your order confirmation email sent by the Merchant
On the Merchant's own website, usually under a "Returns," "Refunds," or "Guarantee" section

3. How to Request a Return or Refund

To request a return, refund, or exchange for a product you purchased after being referred from this site, please contact the Merchant directly using the contact information provided in your order confirmation email or on the Merchant's website. The Merchant is responsible for processing your request in accordance with their own stated policy.

4. If You Need Help Locating the Merchant

If you are unsure which Merchant processed your order, or you cannot locate their contact information, you may email us at Support@mercalisglobal.com and we will do our best to point you toward the correct Merchant or order-tracking resource. Please note that we cannot process the return or refund ourselves, and we cannot guarantee any outcome, as the decision rests solely with the Merchant.

5. Chargebacks

We encourage you to contact the Merchant directly to resolve any order issue before initiating a chargeback with your bank or card issuer, as this is typically the fastest way to reach a resolution.

6. Changes to This Policy

We may update this Return Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

7. Contact Us

For questions about this policy, contact us at Support@mercalisglobal.com.